WELCOME TO HOLYOKE MALL

Holyoke Mall Media Access Policy

We are happy to assist media representatives with all media requests, including, but not limited to content, photos, videos, media tours, press conferences, and interviews regarding Holyoke Mall. To better address your requests and to help streamline the on-site approval processes, we’ve implemented the following media guidelines that also help ensure the safety of our guests, tenants and employees. We ask that you adhere to the following guidelines when visiting or working with our staff:

Prior to visiting the property, all media must receive clearance. Please contact Ruth Hastings, Holyoke Mall’s marketing director at [email protected] . An itinerary and shot list must be submitted in advance of arrival. While we do our best to accommodate every request, if we are unable to grant permission, filming/photography will not be permitted at Holyoke Mall.

You must provide the time, date, how many people in the party, and nature of the story/project.

• Prior to your visit, you must perform a self-health wellness check. Anyone with a temperature greater than 100.00°F or who has flu-like symptoms (e.g., cough, body aches) will not be permitted to visit the property. Follow the State of Massachusetts Health Guidelines and refrain from visiting the property if you have been instructed to quarantine.
• Upon arrival, ALL MEDIA MUST CHECK IN with security located Café Square level and receive a media badge. The MEDIA badge will be dated and can only be used on that date. It must be worn and visible at all times and returned after each use.
• Holyoke Mall can grant permission to film in common spaces only, meaning the main corridors of the property. Filming is not allowed in any tenant spaces (stores, attractions, or restaurants) without receiving prior permission from individual tenants.
• Filming of uniformed security personnel or procedures without prior authorization is not permitted.
• Filming outside of Holyoke Mall (including ancillary parking lots and ring road) must be coordinated with Ruth Hastings.
• Any media set-up that blocks the common area or prohibits regular business of our tenants or shopper flow, will not be allowed.

Any media not adhering to the above guidelines will be asked to leave Holyoke Mall.

Thanks for your understanding and your partnership! We look forward to working with you.

UPDATED July 8, 2022