JOB DESCRIPTION
The Part-Time Sale Associate is passionate. They are stylish and trendy individuals who represent the rue21 brand to every customer who walks through the door. They are relatable to customers from all walks of life by being engaging and optimistic about interaction.
ENTRY REQUIREMENTS
o EXPERIENCE – No prior experience required. Prior customer service/ retail experience a plus
PHYSICAL REQUIREMENTS
o Stand for up to 8 hours
o Carry up to 40 pounds
o Climb and balance on ladders
o Bend at the waist
o Lift up to 40 pounds
o Kneel and squat on the ground
o Reach above the shoulder frequently
WORK SCHEDULE REQUIREMENTS
Part-Time Sales Associates work a schedule reflective of availability established at the time of hire, with the ability to increase hours based on business needs which may include weekends and/or holidays.
COMPETENCIES
TASKS
STORE GOALS
Achieves store goals by driving sales through customer experience, maintains visual presentations, and market events. Executes markdowns, shipping, receiving, and cash control with accuracy. Following store procedures to minimize shrink.
CUSTOMER FOCUS
Demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand. Part-Time Sales Associates are knowledgeable, helpful, and able to efficiently carry-out the store recovery functions with the tools set forth by the leadership teams. Works to meet or exceed customer satisfaction expectations. Part-Time Sales Associate
SKILLS YOU NEED TO BRING TO THE JOB
Communication
Collaborate
Holds Self Accountable
Passionate
Inclusive
Deliver
Engaging
Resourceful
Optimistic
Stylish
Customer Engagement
SKILLS YOU WILL EXPAND ON THE JOB
Relevant
Evolve
Solution Oriented
Product Knowledge
Merchant Mind-set
Proactive
Goal Oriented
Suggestive Selling
04.22.2019 – 2 / 2
TASKS CONT.
TEAMWORK/COLLABORATION
Effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of
goals. Takes action and proactively accomplishes tasks while focusing on the most critical issues.
INCLUSIVE
Effectively works with people from different backgrounds and cultures as well as demonstrates
appreciation for ideas, opinions, and insights from diverse sources
WORK ETHIC
Dedicates the appropriate time and energy towards completion of work in order to achieve high
performance standards and is accountable for the work produced. Arrive to work on time everyday as
scheduled.