WELCOME TO HOLYOKE MALL

Looking for your favorite mall shop or restaurant? Check out one of the 14 digital directories located throughout the shopping center.

Downloadable directories are also available here.

Holyoke Mall is easy to reach from all directions. If you are traveling:

From Albany, NY and points West: Take the New York State Thruway Route 90 East to Massachusetts Turnpike Route 90, Exit 45. Then take Interstate 91 North to Ingleside Exit 12. At the bottom of the off ramp, bear right at the traffic light and then merge right onto Holyoke Street.

From Hartford, CT and points South: Take Interstate 91 North to Ingleside Exit 12. At the bottom of the off ramp bear right at the traffic light and then merge right onto Holyoke Street.

From Boston, MA and points East: Take the Massachusetts Turnpike Route 90 West to Exit 45. Take Interstate 91 North to Ingleside Exit 12. At the bottom of the off ramp bear right at the traffic light and then merge right onto Holyoke Street.

From Brattleboro, VT and points North: Take Interstate 91 South to Ingleside Exit 12. At the bottom of the off ramp bear left. Go straight through one set of traffic lights. At the next traffic light merge right onto Holyoke Street.

Banks & ATM Machines

• TD Bank, located Lower Level near Macy’s. Bank Hours:
  Mon.-Wed. 9:30am-6pm,
  Thurs.-Fri. 9:30am-8pm,
  Sat. 9:30am-3pm,
  Sun. 10:30am-4pm.
• Phone: 413-748-8000
• TD Bank ATM, located Lower Level near JCPenney and Macy’s.
• Bank of America ATM, located Upper Level near the Glass Elevator.
• Paramount ATM, located Lower Level above Café Square

Holyoke Mall offers FREE Wi-Fi in Cafe Square. Wi-Fi is also available inside AT&T, Macy’s, Sephora and Starbucks.

Pyramid Gift Cards are no longer available for purchase as of 1.31.18. Previously purchased cards can still be used within the mall.

Any questions relating to your previously purchased Pyramid American Express Gift Card, please visit:

americanexpress.com/mygiftcard
americanexpress.com/mybusinessgift
or call toll-free at 800.297.5009

Please note there are no inactivity fees or other post-purchase fees and funds do not expire.

Recipients may obtain a free replacement after the Card’s ‘valid thru’ date passes by visiting the previously mentioned websites or calling 800.297.5009.

Terms & Conditions are applied to all gift cards.

Blue Entrance next to Macy’s (on both levels), Cafe Square down the hall from United Tractor Trailer School and all Department Stores.

In all Holyoke Mall Restrooms and Department Stores. 

The bus stop is located at the Yellow Entrance near JCPenney.  Holyoke Mall is serviced by PVTA.  For route information and schedules please visit their website.

PVTA www.pvta.com

Walking has quickly become America’s most popular form of exercise because it’s safe, simple, and inexpensive. Almost anyone can walk regardless of age, lifestyle or physical condition. A regular program of brisk walking is beneficial in preventing or managing health problems.

Join your friends and neighbors at Holyoke Mall for healthful walking at your own pace in climate controlled comfort. Mall entrances begin to open at 8:00 AM for mall walkers.

Walking from Macy’s to JCPenney and back to Macy’s (including the entrances) is three quarters of a mile! Doors open at 8:00 AM. You can increase your fitness in the company of your friends!

SmartCarte Toddler Mall Racers are available for rental for a nominal fee at three locations including the Upper Blue North Entrance near Trollbeads, Lower Level Blue South Entrance near Macy’s and Upper Level Yellow South Entrance near Billy Beez.

Please contact the mall management office at 413.536.1441.

Located in Center Court and near Blue Entrance south next to Macy’s. Also available inside JCPenney and Macy’s.

U.S. Postal Service, Lower Level near JCPenney: full service postal operation, stamps. Postal Hours: Mon-Sat: 10:30am-7pm, Sun: Noon-5pm.

If your non-profit organization is interested in scheduling a special event at Holyoke Mall, please visit our Community page for information regarding rules and regulations. Liability insurance is required from any group interested in being considered to hold an event.