Hours

Open until 8:00 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
  • Thursday, Nov. 28ClosedHolyoke Mall will be CLOSED on Thursday, November 28 in observance of Thanksgiving. Department store, restaurant, and entertainment venue hours may vary.

WELCOME TO HOLYOKE MALL

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2024 Santa Hours & Events

Capture the magic of the holidays at Holyoke Mall! Santa’s Village in Honor Court is open exclusively from November 21 to December 24. Ensure your family and friends get to experience the joy and wonder of the holiday season by booking your visit with Santa today!

Reservations are strongly encouraged for all guests, with walk-up visits available as space allows. Photo packages start as low as $39.99, see pricing details below.

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Santa’s Village Location & Hours

📍 Set Location: Lower Level, Honor Court near Mrs. Fields

  • Thursday, Nov. 21: 2:00 PM – 7:00 PM
  • Friday, Nov. 22: 2:00 PM – 7:00 PM
  • Saturday, Nov. 23: 10:00 AM – 8:00 PM
  • Sunday, Nov. 24: 12:00 PM – 6:00 PM
  • Monday, Nov. 25: 2:00 PM – 7:00 PM
  • Tuesday, Nov. 26: 2:00 PM – 7:00 PM
  • Wednesday, Nov. 27: 11:00 AM – 7:00 PM
  • Thursday, Nov. 28: CLOSED
  • Friday, Nov. 29: 11:00 AM – 7:00 PM
  • Saturday, Nov. 30: 10:00 AM – 8:00 PM
  • Sunday, Dec. 1: 11:00 AM – 7:00 PM
  • Monday, Dec. 2: 11:00 AM – 7:00 PM
  • Tuesday, Dec. 3: 11:00 AM – 7:00 PM
  • Wednesday, Dec. 4: 11:00 AM – 7:00 PM
  • Thursday, Dec. 5: 11:00 AM – 7:00 PM
  • Friday, Dec. 6: 11:00 AM – 7:00 PM
  • Saturday, Dec. 7: 10:00 AM – 8:00 PM
  • Sunday, Dec. 8: 11:00 AM – 7:00 PM
  • Monday, Dec. 9: 11:00 AM – 7:00 PM
  • Tuesday, Dec. 10: 11:00 AM – 7:00 PM
  • Wednesday, Dec. 11: 11:00 AM – 7:00 PM
  • Thursday, Dec. 12: 11:00 AM – 7:00 PM
  • Friday, Dec. 13: 11:00 AM – 7:00 PM
  • Saturday, Dec. 14: 10:00 AM – 8:00 PM
  • Sunday, Dec. 15: 11:00 AM – 7:00 PM
  • Monday, Dec. 16: 11:00 AM – 7:00 PM
  • Tuesday, Dec. 17: 11:00 AM – 7:00 PM
  • Wednesday, Dec. 18: 11:00 AM – 7:00 PM
  • Thursday, Dec. 19: 11:00 AM – 7:00 PM
  • Friday, Dec. 20: 11:00 AM – 7:00 PM
  • Saturday, Dec. 21: 10:00 AM – 8:00 PM
  • Sunday, Dec. 22: 11:00 AM – 7:00 PM
  • Monday, Dec. 23: 10:00 AM – 8:00 PM
  • Tuesday, Dec. 24: 10:00 AM – 4:00 PM

Please Note: Santa takes a daily break from 3:00 to 4:00 PM, excluding 11/21, 11/22, 11/25, and 11/26. On 11/24, Santa will take a break from 3:00 to 3:30 PM, and on 12/24, 1:00 to 2:00 PM.

Santa Photo Package Pricing

Package Prices

Package A: $49.99

  • 8 Photo Prints: (2) 5×7 prints, (2) 4×6 prints and 4 wallet photos
  • Exclusive 6×8 Holiday Postcard
  • All Digital Images
  • Reservation Gift #1: Free Personalized Message from Santa, Powered by Portable North Pole
  • Reservation Gift #2: 10 Free Holiday Cards from Shutterfly, Plus 50% Off Your Shutterfly Order

Package B: $44.99

  • 6 Photo Prints: (2) 4×6 prints and (4) wallet photos
  • All Digital Images
  • Reservation Gift #1: Free Personalized Message from Santa, Powered by Portable North Pole
  • Reservation Gift #2: 10 Free Holiday Cards from Shutterfly, Plus 50% Off Your Shutterfly Order

Package C: $39.99

  • 6 Photo Prints: (2) 4×6 prints and (4) wallet photos
  • Reservation Gift #1: Free Personalized Message from Santa, Powered by Portable North Pole
  • Reservation Gift #2: 10 Free Holiday Cards from Shutterfly, Plus 50% Off Your Shutterfly Order

Don’t miss out on this enchanting holiday tradition. Reserve your Santa photo session now and make this Christmas truly special!

Santa Event Experiences

Add some extra magic to your holiday photos with our special events. Ready to make your holiday season unforgettable? Click below to reserve your spot today!

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November 23

10AM – 12PM

November 25 & 26
December 2 & 3
5-7PM

December 8
9:30AM – 10:30AM
*Sensory Event*

Frequently Asked Questions

How does the Santa photo experience work?

1. Book your reservation at whereissanta.com.

2. Arrive at the selected venue during your 15-minute reservation time or stop by as a walk-up guest to meet Santa.

3. Create Santa Magic! Visit with Santa & let our talented photographers capture the special moment.

4. Select your photo package or finalize your transaction at checkout to receive your photos, even if you purchased your package in advance online.

What are the benefits to making a reservation?

1. A FREE, personalized message from Santa powered by Portable North Pole.

2. 10 FREE holiday greeting cards from Shutterfly.

3. 50% off your Shutterfly order.

4. Your choice of date & time and free rescheduling (up to 48 hours before your visit).

5. Smooth checkout after your Santa visit.

How do I make a reservation to visit Santa?

Go to whereissanta.com, choose photo package and book your Santa photo experience. After you complete your reservation, you’ll receive a confirmation email with additional information.

Don’t forget: you get free gifts (a $45 value) when you book online!

Can I reschedule my reservation?

You can reschedule your reservation up to 48 hours prior to your reserved time by clicking MANAGE YOUR RESERVATION in your confirmation email.

What photo packages are available?

You can choose from three photo packages online or onsite after your Santa visit. If you’re unsure which package to select when you book your reservation at whereissanta.com, you can choose Reserve Now & Decide Later to secure your date and time and decide the photo package at checkout after your Santa experience.

Are reservations required?

Reservations are strongly encouraged but not required. Walk-up guests are welcome to visit Santa as availability permits.

Where can I find Santa?

You can visit Santa at Santa’s Village located on the Lower Level, Honor Court near Mrs. Fields. The best entrance is the Red Entrance near Mrs. Fields.

Even More Magic

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