JOB DESCRIPTION
The assistant store manager is results driven. They are highly self-motivated and use successful KPI’s as their driver. They are extremely detail-oriented and ambitious with a high sense of integrity. They level set their own performance using company and personal goals, while always keeping the customer at the forefron of every decision.
ENTRY REQUIREMENTS
o EDUCATION – High school education is required. Some college preferred.
o RETAIL EXPERIENCE – 1 years experience in a retail management role.
o SUPERVISOR / MANAGERIAL EXPERIENCE – 1 year management experience preferred
PHYSICAL REQUIREMENTS
o Stand for up to 8 hours
o Carry up to 40 pounds
o Climb and balance on ladders
o Bend at the waist
o Lift up to 40 pounds
o Kneel and squat on the ground
o Reach above the shoulder frequently
WORK SCHEDULE REQUIREMENTS
Assistant Store Managers are required to work a minimum 40 hours per week. Assistant managers may be required to work more than 40 hours per week depending on the time of year and the needs of the store. Assistant Managers are required to work some nights, most weekends, and during peak holiday periods. Hourly employees are eligible for overtime compensation.
COMPETENCIES
TASKS
STORE GOALS
Achieves store goals by driving sales through visual merchandising, market events, and customer experience. Executes markdowns, shipping, receiving, and cash control with accuracy. Controls and minimizes shrink. Maintains payroll within budgetary guidance. Demonstrate business acumen by understanding divisional strategic opportunities, and operational goals.
CUSTOMER FOCUS
Demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand. Ensures associates are knowledgeable, helpful, and able to efficiently carry-out the store recovery functions. Manages themselves and store associates to meet or exceed customer satisfaction expectations. Assistant Store Manager
SKILLS YOU NEED TO BRING TO THE JOB
Results Driven
Strategic
Ambitious
Solution Oriented
Communication
Confidence
Inclusive
Passionate
Holds Self Accountable
Suggestive Selling
Trustworthy
Collaborative
Detail Oriented
Integrity
SKILLS YOU WILL EXPAND ON THE JOB
Relevant
Evolve
Talent Management
Business Analytics
Product Knowledge
Merchant Mind-set
Passion for Brand
Goal Oriented
Analytical Mind-set
01.17.2019 – 2 / 2
TASKS CONT.
TRAINING AND DEVELOPMENT
Manages employee productivity in a manner that is deliberate and strategic in order to maintain organizational excellence. Maintains a high level of employee accountability through performance plans and disciplinary improvement tools.
LEADERSHIP
Empowers, coaches, and influences Part Time Associates and fellow field managers to achieve a common goal or change a behavior.
PLANNING AND ORGANIZING
Effectively creates a plan and executes the processes required to achieve the desired outcome of the plan in a timely and efficient manner.
COMMUNICATION
Effectively conveys information and ideas in concise and meaningful exchanges through verbal communication with team members and fellow leadership partners.